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drcareers - CMA's career centre for physicians


Frequently Asked Questions

Employers

1. How much does a job posting cost?

Prices are listed in our rate plans.

2. How long do job postings stay on the drcareers website?

All job postings stay on the drcareers website for 30 days, however postings can be easily renewed.

3. Can I change a job posting once it has been posted?

Yes, you can edit your job posting at any time.

4. Can I remove a job posting before the 30 days are up?

Yes, you can remove your job posting at any time.

5. Can I be invoiced for my job posting?

Our Business Support Representatives can enable invoicing on your account.

If you do not yet have an employer account on drcareers:

You can create an account for your company by following the Register Todaylink on the Employer Login page. Provide us with your Company Contact and Billing information and select "Option 2) I'd like to have a sales representative contact me before I purchase any services." This will allow you to create a personal account that we can then update to offer Invoice as a method of payment. We will email you when the option is enabled, you will then purchase your NicheNetwork credit(s) through your account by logging in and following the "click here to purchase additional jobs or services" link, there you will be asked to confirm your Contact and Billing information and select option #2 for invoice. You can then select the package that you want to purchase and confirm the price. When you submit the purchase confirmation, your account is immediately updated with a job credit and a "Post a Job" link is enabled on you tool box page. Please note, Invoices are dated at the time of purchase and are due upon receipt.

If you are already registered as an employer:

Login to your account and follow the "click here to purchase additional jobs or services" link in your account toolbox page. Confirm your contact and billing information and select "Option 2) I'd like to have a sales representative contact me before I purchase any services." Submitting this page will notify us that you would like to have Invoice as a method of payment. We will update your account within 2 business hours and will email you when the option is available. Once enabled, you will need to purchase your NicheNetwork credit(s) through your account by logging in and following the "click here to purchase additional jobs or services" link, there you will be asked to confirm your Contact and Billing information and select option # 2 for invoice. You can then select what you want to purchase and confirm the price. When you submit the purchase confirmation, your account is immediately updated with a job credit and a "Post a Job" link is enabled in your toolbox page. Please note that invoices are dated at the time of purchase and are due upon receipt.

6. Can I post my job confidentially?

Yes. Once you have created your account with your Primary and Billing Contact information, and have purchased your drcareers credit(s), you will be able to access the "Post a Job"screen. In the Post a Job screen, you will be able to enter and select the criteria for your job posting, including the contact information you wish display to Candidates. You have the option of hiding or displaying your company name, your contact name, title, email address, phone and fax numbers. Your job then will be displayed as a confidential posting.

7. How can I get another copy of my Invoice or Receipt?

You can review and print copies of your invoice and receipts from your Account Toolbox. Simply login to your drcareers account with your username and password and follow the "Invoice/Receipt History"link near the bottom of the page. Indicate the date range appropriate to your purchase and click "submit". A list of all of the purchases you have made during the period indicated will be displayed and available for printing or review in either HTML or PDF formats.

8. Where are the buttons to post my job?

To post a job on drcareers, you will need to have purchased a job credit previously; this credit will permit you to post. You can view your available credit(s) by logging into your account. Once logged in, you can see how many job credits you have available in the Account Summary located directly under the "Welcome (your Name)" heading at the top of the toolbox page. If the bottom line of the summary indicates, "Your firm has 0 remaining job posts", you will need to purchase a NicheNetwork Credit. Follow the " click here to purchase additional jobs or services" link to buy your job credit.

9. How do I renew a job posting?

To renew a job posting, follow these steps:

1) Make sure you have purchased a job credit (you need it before you can renew).
2) Click "View/Edit My Jobs" and then click the expired job you want to renew.
3) Click "Edit Job Details and Description".
4) Change the Posting Date to the date you want the add to start and then make any other changes you want.
5) Scroll down to the bottom of the page and click "Post job".

Job Candidates

1. How much does it cost to use this site?

There are no fees for job seekers using this website. The only costs are to employers who want to post a job.

2. I get an invalid username/password error message when I try to login.

Please ensure you are on the correct page when trying to log on. The login for job seekers does not work for the employers login nor does the employer login work for the job seekers login.

If your web browser is using an "auto-complete" function to fill in your username and password, it is possible that your software is continuously repeating a typing error from your initial login attempt. Please try turning it off and logging on manually.

If, after checking the username and password text, you continue to have difficulty, you may need to clear your browser's "cache" file, where it stores web documents for temporary viewing. Please check your browser's online help or other included documentation for additional assistance.

3. I can't remember my username and/or password

You can retrieve your username and password at any time. To do so, go to the login page, click "Forgot your Username and Password" and then enter the email address you ued to register. An automated email will be sent with you login details.

4. The page just "hangs" when I try to login.

The "cookies" settings on your web browser may be the cause of your problem: difficulty creating or accessing your account and profile often indicates that "cookies" are not enabled in your web browser's security settings. Look under "Internet Options," in the Tools menu on MS Internet Explorer; Netscape users should check under "Advanced" from the "Preferences" screen, available from the "Edit" menu. Please check your browser's help menu and additional documentation for information on configuring cookies and Internet security preferences.

If your local network or your Internet Service Provider uses a proxy server to provide your Internet access, the same problems described above with cookies and file caching may apply to your network as a whole. This problem is external to our system, you will need to see your Network Administrator or contact your ISP's helpdesk for further assistance.

5. Why can't I see the job descriptions?

Problems of this kind most often originate within the settings of your web browser or on your Internet Connection.

This Particular problem can be rectified with ease by simply adjusting the "InternetOptions" for your Internet Explorer web browser (the problem typically does not affect users of Netscape). There are two separate adjustments which can be made, the first of which should correct the problem on its own. If not, please attempt the second and try again:

1. Open your browser's "Advanced" options (click the "Tools" menu, then select "Internet Options," and click the "Advanced" tab.

Find the heading marked "HTTP 1.1 settings," and ensure that HTTP 1.1 protocolis enabled (CHECKED) for use with Proxy Servers (BOTH items under this heading should be checked).

While in the "Advanced" page, it is also helpful to make sure that the "Friendly HTTP errors" and "Friendly URL's" settings are DISABLED (UNCHECKED). These can un-hide additional information that is helpful in diagnosis and troubleshooting.

Please make these adjustments first, then try to connect again. If this fails to correct the problem, move on to item 2 below.

2. If it is permitted by your ISP or LAN administrator, you can bypass proxy servers entirely. This is controlled from the "Connections" section of the "Internet Options" screen (look under Connections, LAN Settings).

You may wish to contact your ISP or Administrator in advance to find out if your connection will still work properly with proxies bypassed.

Please note that if neither of these steps rectify the situation, you will need to speak with your ISP or Network Administrator regarding other network factors that are outside of our control.

If you need detailed assistance with locating the options noted above, or making the adjustments described, please contact us and advise us of your web browser type andversion number, so we can provide you with specific instructions for your system.


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